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Privacy Policy

At ProxOnline, we are committed to protecting the privacy, confidentiality, and personal data of our clients. This Privacy Policy explains how we collect, use, and safeguard client information when you use our services.

1. Information We Collect

We may collect the following information from clients:

  • Name and contact details (email, phone number)
  • Project requirements and business information
  • Website access details (domain, hosting credentials) provided by client
  • Communication records from official channels (WhatsApp, email)
  • We only collect information necessary to complete the project.

2. How We Use Information

The collected information is used for:

  • Understanding project requirements
  • Developing and delivering website servicesCommunicating project updates
  • Providing technical support and revisions
  • Improving service quality and client experience
  • We do not use client data for any unauthorized or unrelated purpose.

3. Data Protection & Security

We take strong measures to protect client data:

  • All client information is handled securely
  • Access is limited to authorized team members only
  • Data is never shared with third parties without permission
  • Strict internal monitoring ensures confidentiality

4. Client Access Responsibility

  • Clients are responsible for providing secure access to domain and hosting
  • Access should only be shared through official communication channels
  • Clients should remove access after project completion
  • We are not responsible for losses due to unauthorized sharing of credentials

5. Confidentiality

  • All project details remain strictly confidential
  • We do not share client projects, data, or information publicly
  • Developer and team members are bound by internal confidentiality rules

6. Third-Party Services

  • We may work with third-party platforms (hosting, domain providers, plugins, etc.)
  • We are not responsible for the privacy policies of third-party services
  • Clients are advised to review third-party policies separately

7. Communication Policy

  • All communication must be done through official channels only
  • We use WhatsApp groups and email for project coordination
  • Any unofficial communication is not considered valid

📧 Email: team@proxonline.com
📱 WhatsApp: +92 344-4471682

8. Payment Security Notice

  • We do not request payments through personal accounts (except official CEO account)
  • Payments must only be made to the official account of:
    Zubair Akhter Khanzada
  • We are not responsible for payments made outside official channels

9. Data Retention

  • We retain project-related data only as long as required for service delivery
  • After project completion, unnecessary data may be deleted for security reasons
  • Clients may request data removal if needed

10. Client Rights

Clients have the right to:

  • Request access to their project information
  • Request updates or corrections during development
  • Ask for deletion of non-essential data after completion

11. Policy Updates

We may update this Privacy Policy at any time to improve security and compliance. Updated versions will be shared through official channels.

12. Consent

By using our services, clients agree to:

  • This Privacy Policy
  • Our Terms & Conditions
  • Our Client Safety Policy

Get in Touch

If you’re looking for reliable digital services, we are here to help you build your online presence professionally.

Email

team@proxonline.com

WhatsApp

+92 344-4471682 (Call or Message)

Office Address

Regional Office Welcon Chemicals (Pvt.) Ltd., Plot B-33 Near JS Bank Fatay Chowk Hyderabad