At ProxOnline, client trust and security are our highest priorities. We are committed to ensuring a safe, transparent, and fraud-free working environment for all our clients. This policy explains how we protect our clients from scams, misuse, and unauthorized transactions while maintaining professional service standards.
🔐 1. Zero Tolerance for Fraud & Scams
We have a strict zero tolerance policy against any form of fraud or unethical behavior.
- No developer or team member is allowed to request personal payments
- Any attempt to scam or mislead clients will result in immediate termination
- Strict action is taken against violations after proper review
💳 2. Secure Payment Policy
To ensure complete safety:
- Clients are encouraged to make payments only after project completion
- All payments must be made only to the official company account
- No payment should be given to any individual developer or staff member
- Optional advance payments may be accepted only through official channels
👉 Official Payment Authority:
Fahad Ali Gohar (CEO – ProxDigi)
👥 3. Official Communication Channels Only
For security and transparency:
- All communication must take place in official WhatsApp groups or company email
- No private deals or unofficial communication with developers are allowed
- Clients should report any suspicious activity immediately
📧 Email: team@proxonline.com
📱 WhatsApp: +92 344-4471682
🧑💻 4. Team Monitoring & Control
We maintain strict internal monitoring to protect clients:
- Every project is supervised by a monitoring officer
- Admin manages communication between client and team
- Developers are required to respond professionally and timely
- Any negligence or misconduct leads to strict action
If any team member attempts to request payment directly, the client is advised not to proceed and report it immediately.
🚫 5. Developer Conduct Rules
To maintain service quality:
- Developers must remain professional at all times
- Ignoring clients or abandoning projects is not allowed
- Misbehavior or incomplete work leads to termination
- Any financial misconduct results in immediate removal
🛡️ 6. Client Protection Guarantee
We guarantee that:
- Clients will not face any scam or fraud from our team
- All project dealings are transparent and documented
- Clients’ data and access remain secure
- Work is delivered before final payment request (as per policy)
⚠️ 7. Domain & Hosting Responsibility
- Clients are responsible for providing their own domain and hosting
- Our team only handles development and related services
- We do not manage third-party hosting accounts unless agreed
🔑 8. Access & Security Guidelines
To ensure safety:
- Clients must provide access only through official channels
- Access should be revoked after project completion
- Sharing personal or sensitive data outside official groups is not recommended
- ProxOnline is not responsible for issues caused by unofficial communication
📌 9. Transparency Commitment
We believe in:
- Honest and open communication
- Clear pricing and no hidden charges
- Ethical business practices
- Long-term client relationships
Why Choose Us
Our Promise
- Safe and secure project handling
- Honest and professional services
- Strong protection against fraud
- Respect for every client’s trust
Get in Touch
If you’re looking for reliable digital services, we are here to help you build your online presence professionally.
team@proxonline.com
+92 344-4471682 (Call or Message)
Office Address
Regional Office Welcon Chemicals (Pvt.) Ltd., Plot B-33 Near JS Bank Fatay Chowk Hyderabad